Privacy Policy

Privacy Policy

Last updated: 19 September 2026

This Privacy Policy explains how Audiophile Wearing collects, uses, shares and protects personal information when you visit our website, place an order, contact us or otherwise use our online store (the “Services”).

1. Who we are

Audiophile Wearing is the brand name of:

Legal business name: Audiophile-Streaming
Country: The Netherlands
Email: info@audiophile-streaming.com

For the processing described in this policy, the business named above is the data controller unless another party is expressly identified as an independent controller.

Our online storefront is powered by Fourthwall. Fourthwall and certain service providers may process personal information on our behalf or, for some activities, as independent data controllers. Their own privacy notices may also apply.

2. Personal information we collect

Depending on how you use the Services, we may collect the following categories of personal information:

  • Contact and account information, such as your name, email address, telephone number, billing address, delivery address and account details.

  • Order information, such as the products you order, order value, order status, delivery details, returns, refunds and customer-service history.

  • Payment information. Payments are processed by third-party payment providers. We do not normally receive or store your complete payment-card number. We may receive limited payment information, such as payment status, payment method and transaction reference.

  • Communications, including messages, questions, complaints, reviews or other information you send to us.

  • Technical and usage information, such as your IP address, browser type, device type, operating system, referring page, pages viewed, approximate location and interactions with the website.

  • Cookie and marketing information, but only where the relevant cookies or technologies are enabled. This may include information about visits, advertising interactions and campaign performance.

Please do not send us sensitive personal information unless it is genuinely necessary for us to handle your request.

3. How we collect information

We collect personal information:

  • directly from you when you place an order, create an account, contact us or subscribe to marketing;

  • automatically through the website and permitted cookies or similar technologies;

  • from Fourthwall, payment providers, fulfilment partners, delivery companies and other service providers involved in your order;

  • from analytics or advertising providers, but only where those services are used and applicable consent requirements have been met.

4. Why we use personal information

We use personal information for the following purposes and legal bases:

Purpose Legal basis under the GDPR
Process, produce, deliver and manage your order Performance of a contract
Process payments, returns and refunds Performance of a contract and compliance with legal obligations
Respond to questions, requests or complaints Performance of a contract or our legitimate interest in providing customer service
Maintain accounts and order history Performance of a contract
Keep financial and tax records Compliance with legal obligations
Prevent fraud, misuse and security incidents Our legitimate interests in protecting our customers, business and Services
Improve the website and understand general usage Our legitimate interests, or consent where required for analytics cookies
Send marketing emails Your consent, unless another lawful basis is permitted by applicable law
Personalise or measure advertising Your consent where required
Establish, exercise or defend legal claims Our legitimate interests and compliance with legal obligations

Where we rely on legitimate interests, we balance those interests against your rights and reasonable expectations.

5. How we share personal information

We may share personal information only where reasonably necessary with:

  • Fourthwall, which provides the storefront and related commerce services;

  • payment providers, to process payments and refunds;

  • printing, fulfilment and delivery partners, to produce and deliver orders;

  • website, hosting, security and technical service providers;

  • analytics, email or advertising providers, only where those services are enabled and permitted;

  • professional advisers, such as accountants, insurers or legal advisers;

  • public authorities or other parties, where disclosure is required by law or necessary to protect legal rights, safety or security;

  • a purchaser or successor in connection with a merger, sale or transfer of the business, subject to appropriate safeguards.

We do not sell personal information for money. If any advertising technology used on the website is legally treated as “selling” or “sharing” personal information in a particular jurisdiction, you may exercise the opt-out rights described below.

6. Cookies and similar technologies

The website may use cookies and similar technologies that are necessary for functions such as the shopping cart, checkout, security and language or session preferences.

With your permission, we may also use optional analytics or advertising technologies, including services such as Google Analytics or the TikTok Pixel, if they are enabled on the website. Optional technologies should not be activated before consent where consent is required by law.

You can accept, reject or change optional cookie choices through the cookie settings available on the website. You can also adjust your browser settings, although blocking necessary cookies may prevent parts of the store from working correctly.

7. International data transfers

Some service providers, including Fourthwall and its partners, may process personal information outside the European Economic Area (“EEA”), including in the United States.

Where required, international transfers are protected by a valid legal mechanism, such as an adequacy decision, the EU Standard Contractual Clauses or another safeguard recognised under applicable data-protection law. You may contact us for more information about the safeguards relevant to your personal information.

8. How long we retain information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security and dispute-resolution requirements.

Our intended retention periods are:

  • Order, invoice and payment-administration records: generally 7 years after the end of the relevant financial year, where required for Dutch tax administration.

  • Customer-service messages and complaints: generally up to 2 years after the matter has been resolved, unless a longer period is needed for a dispute or legal claim.

  • Account information: for as long as the account remains active and for a reasonable period afterwards, unless earlier deletion is requested and no legal reason requires continued retention.

  • Marketing information: until you withdraw consent or unsubscribe, after which we may retain limited suppression information to respect your choice.

  • Cookie and analytics information: according to the lifetime stated in the website’s cookie settings or cookie notice.

When information is no longer required, it is deleted, anonymised or securely restricted.

9. Your privacy rights

Subject to the conditions and exceptions in applicable law, you may have the right to:

  • request access to your personal information;

  • ask us to correct inaccurate or incomplete information;

  • request deletion of your personal information;

  • request restriction of processing;

  • object to processing based on legitimate interests or to direct marketing;

  • receive certain information in a portable format;

  • withdraw consent at any time, without affecting earlier lawful processing;

  • lodge a complaint with a data-protection authority.

To exercise a right, email info@audiophile-streaming.com. we may ask for information needed to verify your identity. We aim to respond within the period required by applicable law.

If you are in the Netherlands, you may lodge a complaint with the Autoriteit Persoonsgegevens at autoriteitpersoonsgegevens.nl.

Residents of certain US states may have additional rights, including rights to know, delete or correct personal information and to opt out of certain targeted advertising, sales or sharing. We will honour applicable requests and will not discriminate against you for exercising a privacy right.

10. Marketing communications

If you have subscribed to marketing emails, you can unsubscribe at any time by using the unsubscribe link in an email or by contacting us. Service messages about an order, payment, account or security are not marketing communications and may still be sent where necessary.

11. Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Security

We and our service providers use reasonable technical and organisational measures designed to protect personal information. However, no website, transmission method or storage system can be guaranteed to be completely secure.

13. Third-party websites

The Services may contain links to websites or services operated by other parties. We are not responsible for their privacy practices. Please review the privacy notice of the relevant third party before providing personal information.

14. Changes to this policy

We may update this Privacy Policy when our Services, providers or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date. Where required, we will provide additional notice or request renewed consent.

15. Contact us

Questions or requests concerning this Privacy Policy can be sent to:

Audiophile Wearing
Email: info@audiophile-streaming.com